Global trends in telecom: Why business continuity is a 2025 priority

Let’s be honest, telecom isn’t always the first thing on a business leader’s mind. Until something goes down.

An outage.

A dropped call during a big client pitch.

A billing issue that locks out your services.

These things don’t happen often, but when they do, they’re disruptive and expensive. And as we move through 2025, they’re becoming harder to ignore.

Between cyber threats, extreme weather and the continued shift toward remote work, business continuity planning (especially around telecom and internet services) is no longer optional. It’s essential.

So, what’s driving the urgency?

A few things are converging right now:

• Cybersecurity attacks are more frequent and more targeted. Even something as “basic” as your phone system can be at risk.

• Severe weather events are impacting infrastructure across the country. Summer storms, wildfires, power outages, you name it.

• Remote teams rely on stable connections to get anything done. One dropped circuit can halt productivity across the board.

And with businesses relying more and more on cloud platforms, CRMs and virtual communication, your telecom infrastructure is directly tied to your ability to operate.

A few simple ways to prepare

Here are three low-lift but high-impact ways to improve your telecom continuity right now:

1. Set up call-forwarding rules

Make sure your phone lines automatically redirect to a backup number or mobile in case of an outage. That way, you stay reachable even if your main system goes down.

2. Have a backup internet connection

It doesn’t have to be fancy. A secondary fiber line, coax circuit or even a 5G hotspot can give your team breathing room when the primary line fails.

3. Create a quick-response checklist

Have a simple document that lists who to call, where to find vendor account info and how to reroute traffic. A few minutes of prep now can save you hours of panic later.

Where Verify comes in

We’ve helped hundreds of businesses build continuity into their telecom setup, so they’re not left scrambling when something goes sideways.

Whether it’s setting up backup lines, coordinating with your carriers during an outage or simply making sure your call-forwarding rules are actually working, we’ve got you.

We also keep an eye on contract expirations, invoice accuracy and service changes so you’re not surprised by unexpected charges or slowdowns.

Let’s make sure you’re covered

If you're not 100% sure how your systems would hold up in a service outage, now’s the time to figure it out.

We'll help you spot the gaps, put a plan in place and make sure you're ready before it becomes urgent.