Businesses rely on their phones to stay in touch with clients, employees, and potential customers but there are several common events that can make phone lines go down. We’ll dive in to these events and how your business can still get calls even when the lines are down.
Different phone services have different issues that could cause an outage, but there are some common reasons that could easily take your business phone lines down. A power outage can lead to down phones and internet, whether it’s just the building or a whole sector of the city. Power crews will get involved to assess and fix the issue but that could take hours or even a full day or more of lost work before power is restored. Severe weather can impact phone lines whether that means a poor connection or torn down lines. The phone service provider might have a nationwide outage or an area wide outage that takes down the phones. A vehicle might hit a telephone pole and take down phone services. There may even be an issue with the actual phones causing them to not work.
Phone lines travel far and wide across the nation so there could be any number of issues along the line to your building causing an outage. Your phone service provider will likely have you work to determine if it’s an internal or external issue and if you are unable to determine you could face fees for having a technician come to look at the situation. In most cases, there may be nothing to do but wait.
Regardless of the cause, an outage means lost productivity and lost customers. Getting ahead of the situation means all the difference, an easy and simple solution means your business stays connected no matter what happens.
The Verify! Voice Continuity Plan is a remote-managed “Plan B” virtual phone service designed to protect businesses from phone system outages. Available 24/7, 365, the Verify! Voice Continuity Plan is hosted in a secure collocation facility with redundant enterprise call switching hardware. This service is designed to seamlessly take over for your phone system during a disaster, providing a reliable backup. With our professional planning and experience, extended phone outages are no longer a catastrophe waiting to happen.
What the Verify! Voice Continuity Plan Includes:
Reliable failover: Should the phones go down, the virtual disaster recovery system will kick in and start rerouting calls.
Seamless transition: The virtual disaster recovery system can be customized to imitate your current auto attendant.
Cost savings: Compared to traditional failover lines, a virtual disaster recovery system is a significantly lower cost solution.
Scalability: Your virtual system can be configured for multiple locations, scaled at-will, and has no limit on the number of simultaneous lines in use.
Don’t wait until the phones are down and you find your business scrambling to accommodate. Call us today to get started on this simple yet effective solution to staying connected to your clients, employees, and potential customers.