Another year come and (almost) gone. As we prepare for the holidays, its natural to reflect on those people near and dear to our hearts. Just as I love and appreciate my family and friends, I know I speak for the team here at Verify! when I say we feel the same way towards our clients and business associates. A good portion of our clients have been with us for years. We appreciate our loyal and lasting customers, just as much as we value our new clients and relationships.
When I started working for Erin six years ago, we were a staff of three working out of a small home office space. Most of our time was spent helping our clients order phone lines and install DSL for internet. Today, we have eight team members and operate out of a two-story building. We all run two or three computer monitors as we are constantly multitasking. Most of our orders are spent auditing cellular accounts and facilitating brand new Fiber installs. We have helped a lot of customers ditch their analog lines and upgrade to VoIP phone service and eFaxing. The technological trends are always growing and changing, and yet one thing remains the same: our unwavering commitment to provide each of our clients with excellent customer service.
“We work with the phone company, so you don’t have to.” That’s how this all started, and even today we really do mean it. We like working with the phone and internet companies on your behalf. We love taking the pressure and headaches off of you, and giving you more hours back in your working day. We have never been interested in helping the phone companies and carriers reach their sales quotas. We have only ever cared about being an unbiased advocate for our clients.
We have grown tremendously over this past year. We hired two new full-time employees. We completely redesigned our website and started this very blog. We even launched a virtual help desk to assist our clients even quicker than before. It feels like we are leaps and bounds ahead of that small home office where we were just a mere six years ago. To our loyal customers who have stayed with us this long, thank you! You are the reason we love coming into work each day. To our new clients and customers, welcome aboard! We can’t wait to help you maximize your savings and operational efficiencies. We wish you all a very Merry Christmas, and a Happy New Year!